Telephone with menu options

Many commercial firms and governmental institutes started to use telephone menu options.

This method causes confusion, especially for hard hearing people.

As usual, it took long waiting time to contact a person. Some people have not enough patient to wait long time.

 For example, if you call a specific phone number, you will hear a menu options and many commercials:

 

If you want to contact section A, press 1 otherwise you will hear commercial

If you want to contact section B, press 2 otherwise you hear commercial.  …etc.

Otherwise wait to personal services, you hear commercial or waiting music.

 

I hope the system will be better for unpatient people or hard hearing people.